His historical research reminds me of the work of Ilan Pappé - using careful historical research to clarify events and set this up against the myths of the victors in a political or social conflict.
He raises some interesting points related to the background of the Ottoman state at the time. They were experiencing a number of violent revolts in the Balkans through the late 1800s early 1900s which led to Muslim deportations and a refugee crisis within the empire. These revolts caused a growing mistrust of Christian subjects, a growing Muslim/Christian dichotomy, and the newly arrived refugees harboured anger and resentment towards Christians in general. A dangerous mix.
After centuries of feeling superior as a conquering people, the Ottoman ruling class was experiencing a series of crushing failures and defeats at the hands of what they perceived to be inferior peoples. This created a sense of cognitive dissonance, which makes it hard to be rational or even perceive the reality around you.
The Ottoman government was a very old style government compared to what was evolving in western Europe - it was a system based on despotism with no concept of rights, checks on power, or duties of government towards its citizens. The Christian ethnic groups were aware of these changes through contact with outside groups, but there was no sympathy or even understanding of these new currents in the ruling Ottoman elite.
As for the Armenians, they had been through several decades of mistreatment and insecurity. The were subject to arbitrary property confiscation especially by local Kurdish tribal leaders, kidnapping (especially women), murder and other abuses. The Armenian leaders complained repeatedly to local governors and the Sultan but the Sultan showed no interest in protecting his Armenian subjects. This rankled even more, as the Armenians, through contact with Western Europe, were aware of political developments there, and such concepts as citizen rights, government duties, accountability, etc. This treatment would have only further increased their interest in these new political ideas. It also pushed them to try and use the large foreign powers to pressure the Ottomans to guarantee better treatment.
It seems the Porte and the Sultan's cabinet were kept in the dark with regard to the plans for the elimination of Armenians. Much of the communication between Talat and the regional authorities was carried out is a very indirect kind of code to mask what they were really up to.
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